Not resolved
Customer service
Turnaround Time
1 comment

(This was sent to the salesmen who sold me this job)

I just wanted to let you know how unhappy I was with our move. I tried calling you numerous times during our move and could not get a hold of you.

The crew that showed up on Wed afternoon was horrible. I had 4 very young guys come out that just wanted to rush and go to the beach. They made it clear to me that they wanted to hurry up so they could go to Spring Break. I rented a 26foot U haul and it was big enough for my whole home. They only filled maybe a third of hour home in the truck. They spent a total of 28 minutes at my home. I have attached a picture of what they packed. It looks like they just threw things in the truck, no stacking.

When my husband came home, he was furious. We had to rent a 2nd Uhaul and were up to 1:30am packing both trucks up. I thought I paid to have these guys do this. I paid $268 for 28 minutes. I don't see that as fair.

Also, while they were there, trying to remove my couch, they damaged my front door and back door trim. I attached pictures for you to view.

I will say that the 2nd crew on Thursday did an amazing job. Those guys were wonderful and unpacked both trucks without complaining.

I am not sure why my husband and I haven't heard back from you. But we are both truly upset with how things were handled. I thought you were such a nice and professional man. I really hope to hear back from you. I will also be leaving a review for your company

This person wrote the review because of "everything! " at Milestone Relocation Solutions and attached photo s. Reviewer claimed that he or she wants Milestone Relocation Solutions to "i would like a refund for the first move. $268".

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Milestone Relocation Solutions and milestone relocation solutions moving service for you to read. This information may help you with your purchase decision.

Had an Experience with Milestone Relocation Solutions?

Write a review


Terms of Service
Post Comment

What kind of moving company involves you renting your own UHaul? It sounds like you were on a low budget and you got exactly what you paid for.

You May Also Like

Milestone Relocation Solutions - AVOID these people at all costs - truck sent without number plates Milestone Relocation Solutions "I booked Milestone relocation Services, Raleigh, NC. for 26th June 2016. The move was from home in Cary, NC to a storage location 5 miles away in Cary, NC. They..." Read more All State Van Lines - The worst move EVER All State Van Lines "This is my 10th cross country move with national van lines, and it was the worst one ever. The sales guy was great (of course) and the move coordinator (MC)..." Read more Executive Moving and Storage and CSI Pros what a Joke! Executive Moving And Storage "We moved from Indiana to Arizona and what a nightmare experience! Stay clear of Executive Moving and Storage- CSI pros handles their claim process, they are not much better. They..." Read more THE WORST PUBLIC STORAGE - PANORAMA CITY, CA - MY UNIT WAS BROKEN INTO Public Storage "Our storage unit was broken into in October 2016 - the thief was caught in plain sight by my wife..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more Phoenix Life - Whole life policy was set for 10 years, 27 years and still have to pay premiums! Phoenix Life "In Sept 1990 myself and spouse both started whole life policies (#116...) that were projected to be self sufficient in 10 years. Projections kept getting moved back ... with the..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more Essay Lions - One of the Best Term Paper Writers Essay Lions "According to educators, there are numerous benefits that come with writing term papers. One of the reasons is that term papers allow writers to make known new knowledge to the..." Read more